Fast Track Warranty Processing Update for Select 4 & 6-Inch Submersible Motors

09/02/2022 | Products, Update

Backing our products with a world-class warranty program is important to us and to our customers. Every piece of equipment that has a warranty claim gives us insight into how we can make our products better and assures we continue to build quality into all the equipment we offer. With these goals in mind, the following selection of 4 & 6-Inch submersible motor models has been removed from Fast Track Warranty processing.

Model	Size	HP	Volts	Hz
2445049004G/GS	4-Inch	1/2	115V	60Hz
2145089003G/GS	4-Inch	1	230V	60Hz
2443099004GS	4-Inch	1.5	230V	60Hz
2343162604G	4-Inch	3HP	230V	60Hz
2247038602G	4-Inch	5HP	230V	60Hz
2366138120	6-Inch	15	460V	60Hz
2363138120	6-Inch	15	460V/230V	60Hz VDC
2366178125	6-Inch	40	460V	60Hz

What this means for you: Effective immediately, customers that have a warranty claim should send the model to us at the following address:

Franklin Electric
1301 Stovall Road
Wilburton, OK 74578

Customers will automatically receive warranty credits when motors are received at our facility in Wilburton, Oklahoma, with accompanying RMA paperwork. Warranty credit will be issued based on the date code/serial number and Key Dealer status of the initiating pump contractor.

If you have any questions concerning how this solution supports your products, please contact your local Franklin Electric Sales Representative or Technical Support at 1-800-348-2420.

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